At Authentic Kashmir, we strive to ensure that your order reaches you as quickly and safely as possible. Here are our shipping and delivery terms:
Shipping Partners
We partner with reliable shipping providers, including Delhivery, Ecom Express, and India Post, to deliver your products across India and internationally.
Processing Time
- All orders are processed within 2-3 business days after payment confirmation.
- You will receive a confirmation email once your order has been shipped, along with tracking information.
Delivery Time
- Within India: Delivery usually takes 3-10 business days depending on your location and the shipping partner used.
- International Shipping: Delivery times vary by destination and can take between 7-21 business days. Please note that customs clearance may add additional time.
Shipping Charges
- Shipping charges will be calculated at checkout based on your location and the weight of your order.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the delivery status of your package. You can track your order through the respective shipping partner's website:
Delivery Issues
- If your package does not arrive within the expected time frame, please contact our customer support team at listen@authentickashmir.com for assistance.
- In case of any delivery issues caused by incorrect addresses or refusal of delivery, additional shipping charges may apply.
Customs and Duties (International Orders)
For international orders, please note that customs duties, taxes, or additional fees may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
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